Jenny's Wedding Cake Online Cake Shop- Terms and Conditions

1. Acceptance of Your Order.

We limit our work to reach the highest quality- WE USUALLY prefer at least 2 months notice for online wedding cake orders, but can usually accomodate short notice orders, particularly outwith the peak wedding season.
On receipt of your order, we will check our bakery schedule for your wedding date and will let you know if there is a problem with your order within THREE working days. If we cannot meet your delivery date, we will provide a FULL refund using the same card/method you used to pay for your cake. We are happy if you wish to confirm availability for your date
(ring Jenny or Tom at the bakery on 01555 860755 ) before ordering.

2. Order Confirmation.

We will normally confirm your order within THREE working days of receipt of your order. We will advise you if any details on your order need clarification- this will normally be done by email at least 2 months before your wedding.

3. Cancellation.

You may cancel your order up to TWO months before your cake is required. In this case a non-refundable deposit of £30 will be retained, and the balance of your payment will be returned to you. If you wish to cancel your cake within two months of your wedding date, no refund will be given, except in exceptional circumstances, and then at the sole discretion of the Directors of Jenny's Cakes Ltd. Notice of cancellations must be sent in writing to :-
Jenny's Cakes Ltd. The Old Smithy Bakery, 59/61 Lanark Road, Crossford, Carluke, Scotland ML8 5RE.

4. Portion Guide.

Each cake on our online cake shop is given a portion guide. This is dependant on the portion size cut by your venue staff, and is offered for general guidance only in assisting clients to select the correct size of cake for their wedding party.

5. Prices and Variations

This 'Gretna' range of cakes is substantially lower in price when compared to our other ranges shown on this website.
We have achieved these low prices by reducing sizes and simplifying/standardising the decoration, and negating the need for design time and meeting clients at the bakery for Taster sessions and design consultations.
Small variations will be accommodated wherever possible. Ribbons and other decorations may not be an exact match to those shown, due to circumstances beyond our control. If you would like to spend time with us in customising or personalising your design, we would respectfully suggest contacting us for a FREE Tea and Tasters and design consultation.